The Service desk - a single point of contact within a company for managing customer incidents and service requests provides support.ITTI provide the scalability and technical expertise to reliably deliver and mange application availability, security and performance, as an alternative to providing this support using internal resources.
Overview: ACCUSOFT TECHNOLOGIES PRIVATE LIMITED’s IT enabled service is process driven & provides 24/7 support to clients. Its support services include application support, IT infrastructure support, third party product support and operation support with onsite, offsite & offshore models. We have an excellent review & escalation mechanism built in to avoid downtime & ensure business continuity.
In Open System practice, we design and develop innovative Business Solutions to make our Customers stand out in the marketplace.
Overview: Whether it is an Enterprise Business Portal or a Supply-Chain application, we have the domain knowledge and technical expertise to deliver robust, secure & scalable applications that allow you to meet your aggressive time-to-market goals. Accusoft Technologies Private Limited’s Application development teams have developed and delivered value added Applications for their customers and transformed their businesses.
A database administrator is a person responsible for the installation, configuration, upgrade, administration, monitoring and maintenance of databases in an organization.
Overview: The role includes the system monitoring and improving database performance and capacity, and planning for future expansion requirements. They may also plan, co-ordinate and implement security measures to safeguard the database. MS SQL Server DBA role largely responsible for providing operational database services to the organization. Some of the primary responsibilities of this role would include owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs, reviewing service related reports (E.g.: database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs, responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.
Accusoft Technologies Private Limited offers wide range of Oracle Database administration services ranging from installation and configuration to Maintenance and performance tuning.
Overview: We enjoys the support from an experienced team of professionals capable of running mission critical databases at various customer locations
Accusoft Technologies Private Limited’s Infrastructure Management Services Group provides remote and onsite support to our Customers, for maintenance of their IT Hardware and Infrastructure
Overview: Our services are SLA-driven with back-to-back SLA’s with ISPs, Data Centers and other third party vendors with whom we Partner